I have 8+ years experience in banking and financial services, focused on security-critical user journeys: login, authentication (2FA, biometrics), and identity verification (KYC). I redesigned core authentication flows for a multi-market rollout, cutting onboarding friction and taking real pressure off customer support, and built design systems that kept the experience consistent as products scaled across dozens of markets. Earlier in my career I worked at a startup, which taught me to move fast and pick up new tools and domains quickly when the situation calls for it. I’m comfortable working with compliance, security, and C-level stakeholders to keep regulatory demands and user experience in balance.